Returns & Exchanges

At ATG Equipment, we stand by the quality of our gear and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.

1

Initiate Your Request

Log into your account or use our guest portal to enter your order number and email address to start the return process.

2

Print Shipping Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

3

Package and Ship

Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

4

Receive Refund

After our warehouse team inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing